Have you ever had an angry customer that is demanding to know where their delivery is, but you can’t reach your driver on the phone to ask him? In this fast paced day and age, being on time is one of the most important things you can do to keep your customers happy. Fleet management is the logical place to start revamping your business. Think about installing a GPS tracker in your delivery truck so you can begin keeping an eye on what’s really going on out there on the road.
Businesses that utilize a GPS vehicle tracking system on operating fleet vehicles can increase the efficiency of their fleet exponentially. A GPS tracker allows dispatchers to keep their customers apprised of the up to date location of deliveries, and monitor and manage the drivers of their fleet. A GPS fleet management system also has the ability to measure idle time, calculate mileage and working hours, record stop locations and durations and much real time more. There are online fleet management services that make it easy to maintain complete control of vehicles from the comfort of a home or office.
Cities use fleet management to keep an eye on their buses. Some of them even have a service that can text or email passengers if the bus is running late. Using the GPS tracker, the city has the ability to see where each bus is at any given time, and whether or not it is stuck in traffic or has broken down. New routes can be devised on the spot to route drivers around accidents, rush hour and heavy traffic.
Once you subscribe to a fleet management service, the GPS trackers will be mailed to you. If you are familiar with the electrical components of the vehicles in your fleet, you can install the tracking system yourself. If not, have a professional do so. The tracking units are usually installed behind the dashboard in order to be unobtrusive, and to prevent tampering. The GPS tracker unit would typically be mounted on the dash, though the exact placement is up to the client.
After the GPS trackers are installed, you will receive a log-in and password for the web-based software that allows you to manage your fleet online. Interactive maps with the locations of all your vehicles will be displayed. From there, you will be able to dispatch, navigate, track, and communicate with your fleet. There are also options for alerting your drivers if they exceed the speed limit and printing end of journey efficiency reports to keep things running safely and smoothly. With the rising cost of fuel these days, using the direct route features can even cut down on the amount of money spent on keeping your fleet fueled up.